Working for Netbank was the worst for me.
On the phone talking to idiots.
Customer: "You site doesnt work!!"
Me: "Oh really sir, what web address do you have there?"
Customer: "Netbank, YOUR ONE"
Me: Ok sir there is no need to yell at me im here to help. Now tell me are you logged onto the internet and have a connection?"
Customer: "Yes.. I think..I cant see much"
Me: Why is that sir do you need you glasses?
Customer: No the screen is black!
Me: OK.... Is the computer turned on?
Customer: NO.!! How do i do that.
Me: Sigh...