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Thread: Nomination for the worst business of the year

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  1. 11th March 2010, 02:53 PM #1
    WAcky
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    Angry Nomination for the worst business of the year

    Heya,

    I thought I should make people aware that dealing with Ozzy Tyres is a total nightmare. I'm not sure whether this is against forum rules or not so delete the thread if necessary.

    I ordered payed for a set of Konig Rewinds from Ozzy Tyres on the 7th of January. I was told they were in stock but in fact they were not. I now am still in the dark as to what is going on no less than 9 weeks since payment. Every three or four days I call only to get a response of "call back next week". It's such a shame these are the Australian distributers of Konig because the service is dismal. Yeah sure I can get a refund but they're the distributer... What ever happened to service where the customer is king? Where a business would CALL THE CUSTOMER BACK instead of the customer doing all the legwork?

    Not once was I called back and not once has it seemed like I am paying for a service.

    Anyway they were supposedly "landing" today but now I have to call back next wednesday so heres hoping I'm one step closer...
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  2. 11th March 2010, 03:17 PM #2
    Low Style
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    And i'm about to break! ( linkin park)

    Yup seems like a shit place to be in but im not suprised everything seems to becoming more selfish and not caring about anyone else.
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  3. 11th March 2010, 03:33 PM #3
    marvis
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    Should'a got some chromes.
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  4. 11th March 2010, 03:33 PM #4
    Dom86
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    Anyone who believes that "the customer is always right" has never worked in retail. Thats my saying
    In your case, the fact they said the wheels were is stock is just crap business.
    Get your money back and get them from Otomoto.
    The Track Car Build: Indigo
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  5. 11th March 2010, 04:04 PM #5
    WAcky
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    Do they do Konig or only Rota?
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  6. 12th March 2010, 12:54 PM #6
    Dom86
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    Yeh sorry, I was thinking of Rotas. They may be able to source them though.....
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  7. 12th March 2010, 02:25 PM #7
    86TRD
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    im glad im not the only one , most of the time the customer is dead set in the wrong ( not saying you are WAcky ) i just hate that saying.
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  8. 12th March 2010, 10:57 AM #8
    Low Style
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    call them and find out
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  9. 12th March 2010, 11:58 AM #9
    Todd
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    It seems alot of people have forgotten how to use a phone these days with the whole internet thing.
    Often gets you better results, faster. keep it real.
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  10. 12th March 2010, 11:55 AM #10
    anastasios
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    Thats another reason why I do not like Rewinds.
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